30+行业话术模板与知识图谱
01 / Solution detail
AI Outbound Calling Solution for Educational Training Institutions
An AI-powered outbound calling platform for education and training institutions. Leveraging ASR/TTS/NLP and intelligent number routing, the solution automates lead dialing, intent classification, secondary marketing, and managed delivery - significantly reducing the labor cost of manual outbound campaigns.
Solution contents
00
Overview
Deliverables
AI Outbound Calling Solution for Educational Training Institutions
1AI outbound calling bot
2Smart outbound backend management system
3Number resource and line plans
4Script and data encryption
5Managed delivery and operations service
5
Deliverables
6
delivery chapters
01
AI Outbound Calling Platform - Core Functions
One-click customer import, automated dialing, intent grading, and a self-learning loop that takes leads all the way to qualified opportunities.
Capability points
1一键导入客户信息，自动拨号，定制场景话术
2根据客户反馈选择话术，标记意向（明确/可能/拒绝）
3自主学习：机器人可加载行业话术成为领域专家
4客户筛选：从大量数据中高效识别高潜质客户
5人工跟进：基于通话记录进行精准二次营销
02
Speech & NLP Algorithm Capabilities
关键词+NLP复合识别模式与上下文多轮对话
8K电话场景识别率达93%
回音消除、环境降噪、方言识别、热词校正、灵活打断
20+音色可选，变量拼接自然流畅、真人录音
93% recognition accuracy across 8K call scenarios, 30+ industry script templates, and 20+ voices, with dialect and emotion recognition built in.
03
Number Resources & Intelligent Routing
Direct integration with the three major carriers, offering number pools, number-load services, SIM-based voice gateways, and intelligent re-routing.
- 直接对接三大运营商，大容量高并发
- 支持全国号码申请，丰富线路市场可调配
- 智能路由与重路由智能呼出，大幅提升电话接通率
- 偏远地区无盲区覆盖
- 号码池/号码加载/SIM卡语音网关等多种线路资源方案
04
Data Security & Compliance Encryption
The bot never holds raw mobile numbers; supports FreeSwitch soft-switch on-premises deployment and AES/MD5 end-to-end encryption.
- 外呼机器人全程不掌握手机号
- 支持FreeSwitch软交换部署用户侧，全链路数据加密
- 支持AES、MD5等多种加密方式
- 支持Excel和API等多种数据导入方式
- 详情展示/导出等环节支持按角色配置加密数据展示
05
End-to-End Business Process Automation
Auto-dialing, call transcription, intelligent grading, machine learning, and analytics form a closed business loop.
01
自动拨打：批量导入号码，按时间/频率设置
Core
02
通话记录：完整录音+语音转文字
03
客户分级：自动判断客户意向并标注等级
04
机器学习：深度学习技术自动更新知识库
Implementation flow
06
Cost Comparison & ROI Analysis
Capability points
01
起步价30万分钟（6万元），按月结算
02
阶梯化报价：0.17~0.20元/分钟 + 0.11元号码费
03
5W分钟/1投诉投诉比约束，K12线路严控
04
SIM-to-wired方案年总成本21.88万元 vs 原方案87.48万元
05
投资回收期约9天，ROI高达4,000%
Starting from 300K minutes / RMB 60,000, annual cost drops from RMB 874,800 to RMB 218,800 - delivering 4,000% ROI and a 9-day payback period.
5
Capability points
06
Implementation analysis
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